Maintenance at 00:00 (UTC) on May 1, 2021

Dear Customers,

We are conducting maintenance at 00:00 (UTC) on May 1, 2021. During maintenance, all trading will be suspended. Also, the placement of orders will be unavailable.
Due to the fact that maintenance will be carried out for an indefinite period, all customers are strongly advised to close all positions and withdraw all funds by May 1, 2021.
All positions, that won’t be manually closed by customers, will be automatically sold at the market price.

For all questions, you can always contact us through the support service and by email.

We apologize for the inconvenience.

Q: How long will the maintange last?
A: Currently, we are not able to provide you the full information about the maintenance. We will inform you as soon as we receive all the necessary information.

Q: Will it be possible to withdraw funds after the 1st of May?
A: We strongly recommend that you withdraw all funds at least 1 day before the maintenance, but withdrawals as well as exchanges will be available. Security of funds and user information is our top priority, so your funds are safe.

Q: Will my funds be safe after the 1st of May?
A: Security of funds and user information is our top priority, so your funds are safe, but we recommend that you withdraw all funds as the system maintenance time may be extended indefinitely.

Q: Will it be some changes after the Maintenance?
A: Currently, we are not able to provide you the full information about the maintenance. We will inform you as soon as we receive all the necessary information. We apologize for the inconvenience.

Q: Will it be possible to withdraw partner’s earn?
A: The withdrawal of the affiliate reward will be available on May 1. The funds will be credited to your trading account after security check, after that you can immediately withdraw all funds as always.

Q: Will I get extra fee or something for early closing position? I have plans to hold it longer.
A: There is no extra fees for closing your positions in this case, all your positions must be closed before the 1st of May, either your positions will be sell by market.

Q: Do I need to continue engage partners?
A: During the maintance registration of new users will not be able.

Q: Will it be possible to registrate on BitSeven or Partner Program?
A: During the Maintenance registration of new users will not be avaliable for BitSeven main Service and Partner Programm too. We will follow further developments and will inform customers later.


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